Contact Us
Last updated: 16 July 2026
We're a small team and we read every message. For support, billing questions, data corrections, or privacy requests, email us — we aim to reply within 2–3 business days.
What to include
- The email address on your NEET Matrix account.
- For billing issues: your payment reference / order id.
- For data corrections: the college, year, and what looks wrong.
Privacy & account requests
To access or delete your data, see our Delete Account page or our Privacy Policy.
Business & grievance details
- Brand Name: NEET Matrix
- Legal Entity Name: Pythesis
- Email: support@neetmatrix.com
- Location: Ratlam, Madhya Pradesh, India
NEET Matrix is owned and operated by Pythesis. The full registered business address is provided to our payment and app-store partners and is available on written request.
Grievance Officer (IT Rules, 2021): Abhishek Kawdiya — support@neetmatrix.com. Grievances are acknowledged within 24 hours and resolved within 15 days of receipt.